Originally Posted by
love2pedal.com
Sometimes the best deal is the one that never gets made.
It sounds like Cyclart just doesn't seem like they could send you back a frame that they could be proud of (not your bike, but the touchup work).
I turn down deals all the time where my clients expectation and my expectation don't mesh.
While I understand your point, I could have saved the $100 in shipping and all the hasstles and frustrations if they had told me this up front. I told Jim before sending him the frame I wanted to keep the original paint. He claimed that it was a basic repair and that they were touch-up experts (it also says so on their website - "Touch-ups are a specialty here. We can repair original finishes") I guess they left out the part "except when we don't feel like it". Money wasn't an issue either, I was willing to pay for a complete retouching job (part of what they call CyleTique). It was already established that the bike was a run of the mill mid-80's Bianchi - I wonder if I would have received similar treatement had I sent them one of my vintage De Rosa's or my Molteni Merckx.
- Paul