I just picked up a mirror I had to order from the LBS. When I ordered it they said 1-2 days. after 4 days I called - not in. Last night after 11 days I called again - it's in.

I had to wait 11 days make 2 trips to the LBS, make 2 phone calls and may have saved $2-3, partly cuz of my bike Fed membership discount.

I could have ordered from the net at home, had it delivered to my door, no calls (hopefully), in about same time, but spent $2-3 more. And they wonder why people buy on the net.

This isn't my favorite LBS, but closest to home and I had a BTWW $10 off coupon or I wouldn't have gone there.