Joined: Sep 2009
Posts: 4,697
Likes: 2,039
From: Up
Bikes: Masi, Giant TCR, Eisentraut (retired), Jamis Aurora Elite, Zullo, Cannondale, 84 & 93 Stumpjumpers, Waterford, Tern D8, Bianchi, Gunner Roadie, Serotta, Serotta Duette, was gifted a Diamond Back
Its not always better at the online stores. I order a pump online with a larger order to save on shipping on April 30th. The pump still has not arrived talked to customer service a couple of times and they say that they are expecting the shipment. I can go to one of the LBS and pay few extra dollars and walk out with the pump today. So there are advantages to the LBS.
I do get some of my stuff from online stores and some from the LBS but I do most my own maintenance except when it come to facing bottom brackets, I'm not going to buy the tools for that ($$$).