I got a email from the customer today:
Just took my first ride and it was great! Thanks so much. What a difference the frame/handle bars make. No back pain, very little tingling in my foot or fingers which was an issue before. Tough going into a run when your feet are numb from biking. Also, makes the headwinds so much easier to deal with.
Thank you, thank you, thank you,
Then she wrote again, a minute later:
Do you want me to post a thanks with your name on Facebook?