Originally Posted by
coasting
As to speaking to the mechanic, they should be fielding the service requests. .
i think this is a problem in every industry. the following has happened way too many times to count
salesman: woo-hoo, i made the sale
us: great, what do they want?
salesman: something that will <insert technology that doesn't exist anywhere except scifi movies>
us: yeah, um. that's not technically possible
sales: but... I told them you guys could have it done by next wednesday
no offense to any sales folks reading this, but you tend to mess things up for the people who actually do the work. better to let mechanics, engineers, designers, etc. talk to the client before anything is finalized