They are still in business, but were not helpful. First they said that the parts I need were discontinued and long out of stock, then basically just said it's time to get a new hub, which I'd rather not do. I'm thinking of maybe finding a solid threaded axle that could fit through, and going from there...Problem is I don't even know what their "long out of stock" parts looked like/did, so i'm kind of just guessing at what might work.