When I was looking for a bike, I had no idea what I wanted other than a road bike. Every store I stopped at was very helpful, and I had made it very clear that I was not buying that day, and that I was going to look elsewhere. I made my choice, and when I went back to order my bike today, the store owner saw me in and knew me by name, it has been a WEEK since I had been in. I have never been more pleased with a salesman and a staff in general. They know there **** and do not try to push you for than you are looking at.