Originally Posted by
nhluhr
My LBS ALWAYS treats me with respect, whether it's the college age kid with large-gauge rings in his ears, the crusty looking old guy, or the hotshot guy my age that rides and races. There is NEVER an excuse for insulting a customer.
Wait a minute........ let me get this right.
You are telling us there is an LBS somewhere staffed with low-brow characters, kooks and curmudgeons that we don't have to make apologies for. One that STILL understands service?