UPS generally sucks. Unionized pretty much sums it up.

For those of you geographically un-informed, Cambria is about halfway between Los Angeles and San Francisco. I can't tell you if their warehouse is located there OR in another area. Lets assume its located in Cambria. Its 4-1/2 hours driving time to downtown Los Angeles. What do you think their PM cut off time is for FEDEX orders? I don't know, but I can guess. Placing an order from the mid-west (2 hours ahead of PST) means you have to place the order well in advance of the 1pm cut-off time. That is most likely why it was shipped on Thursday and not Wednesday. Sounds to me like FEDEX delivered the package on schedule based on when they received it.

The fault lies with Cambria and Cambrias customer service, unless the order was placed via the internet. If the order was placed over the internet, the fault lies with the customer; you just didn't ask enough questions. Perhaps if you had placed the order with an internet retailer in a similiar time zone OR via the phone, you might have received the product when you wanted it. I know its a bummer when expectations are not met, but in this case, I think the customer should have asked more questions when the order was placed.

S*** happens, the world won't come to an end with this one.