Originally Posted by
Bob Dopolina
The dish should not be off at all. There are basic shop tools for this.
Obviously their truing stand is out of adjustment (it happens). I would let them know (and ask them to finish building your wheel).
This. My first set I built both wheels were out of dish because the truing stand I had was out of adjustment. Getting it back in adjustment was a pain in the arse, should have tested the stand when I got it (used) on an existing set before diving into the build.