I think you're missing the point with your "instant gratification" remark. In most automated ordering systems when directed to paypal the order shows as paid. This one, however, kept telling me I needed to procede to paypal to complete my transaction. When I called to inquire about my order the first number I tried was not in working order. The second one directed me to customer service, which was "busy", and redirected me to voicemail. There was never any mention of being closed for the holidays, and in todays society plenty of businesses are open during the holidays. I had no idea how large or small this company is. I started this post mainly trying to find out if the site was legit, because I don't know if you know it or not but some aren't on the up and up. I also worked retail for over 12 years for companies that only closed for Thanksgiving and Christmas day, so I understand how it is to deal with the public and have all the respect in the world for business owner's. Maybe it was your attitude that drove you from retail, not everyone is cut out to deal with people face to face.

I would like everyone to know that the owner was very quick with refunding the money. I would reccommend his company to anyone here.