i didnt ask for a price reduction but in the email they said that if there was anything they could do to make it right, or full refund. i scanned the other items they had on ebay and noticed a couple things that didnt have bids so i mentioned they could always throw in a campy headset, shifters or bottombracket..i'm waiting there response.i will be happy either way. the more i think about the more i think i will be able to remove it. since i'm repainting i can either soak it or heat it, hell they might of been going the wrong way.