That makes sense. Where I live is definitely an urban area, I'm not arguing that. I'm just saying it takes a certain size and density to make extensive public transit possible, especially public transit that serves people beyond the core city of a smaller urban area. I actually ride the bus a lot when I'm not biking, but I work 3 blocks from the bus station downtown (where most of the routes converge), and I actually studied the bus routes before choosing to buy my house. I'm right on a "spoke" and work near the "hub," so it works well for me, but it doesn't work well for a lot of people. I've lived in/near three mid-sized cities (Buffalo, Syracuse, NY, and Springfield, MA) and that's how it worked in all three. Buffalo was the only one that had a train, and it is (or was at the time) a single line that ended at the city limits.

I hope we haven't strayed too far from the OP's question. He/she didn't provide a lot of information about the city, but for me it brought to mind the small to medium bluecollar "mill town" type cities that are prevalent in the east and midwest. I could certainly be wrong about that.