so, 4+ weeks ago i ordered some parts from H&S Bike-Discount, from DE to NZ. my parts are still in.... drum roll, please... BRAZIL!



DHL = useless
bike-discount = useless & arrogant

bike-discount doesn't seem to understand that this is even a problem. the guy i've been talking to seems to think it's reasonable that i wait 4-6 weeks for DHL to "investigate" where the package is before they issue a refund or re-ship the order. this was my 1st order with them and, unless they want to give me a full refund when (if?) the parts get here, i can't imagine i'll be ordering anything from them again.

FWIW, during this time i just got a package from go-pro in the US that was ordered less than a week ago, a package from wiggle UK that got here within a week of ordering, and i'll probably have another package from wiggle before the weekend, within a week of ordering (of course, it'll still be reasonable if it shows up mon or tues). i don't understand how H&S & DHL are capable of screwing this up so thoroughly.