I think I know who you ordered from. People often complain about his times - apparently he's overly optimistic. But he's extremely conscientious, does a great job building wheels, and stands behind everything he does. I know several people with his wheels, plus read tons of nothing but good things about his work here.

So my advice is wait and you'll be thrilled with his work.

Edit - Plus he's the first one to admit he's not good with responding to emails.