^^^ THIS is exactly why I'd never get into a bicycling business. I LOVE buidling wheels, I'm addicted. I build them well, I trust them under me, even my wife and son ride on wheels that I've built. If I didn't know what I was doing, I wouldn't dare put the people I love on my wheels. BUT... too many folks look for a place to put them blame when they get hurt participating in a somewhat dangerous sport, and I won't let that be me.