Geeze can't all the little boys and girls get along in this topic. I only have one comment to say.. Im very confused about all this. But lemme get this straight, the lbs is refusing service on the bike for free if you ask them to install brakes? I mean most lbs give free tune ups and free service on the bike if you buy it from them, do you still get that? If im right all your going to have to do is pay for the service on the installation of the brakes right?