LBS vs Internet HELP!!!
09-08-05 | 05:04 PM
#26
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Originally Posted by bkrownd
That's good, because nothing will sink a small business faster than owners with whiny customer-hating entitlement attitude.
Nice logo, I am hoping to start dental school there in 2006.
09-08-05 | 05:32 PM
#27
kipuka explorer
Joined: Apr 2004
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From: Hilo Town, East Hawai'i
Bikes: 1994 Trek 820, 2004 Fuji Absolute, 2005 Jamis Nova, 1977 Schwinn Scrambler 36/36
Originally Posted by Callaway
Nice logo, I am hoping to start dental school there in 2006.
__________________
--
-=- '05 Jamis Nova -=- '04 Fuji Absolute -=- '94 Trek 820 -=- '77 Schwinn Scrambler 36/36 -=-
Friends don't let friends use brifters.
--
-=- '05 Jamis Nova -=- '04 Fuji Absolute -=- '94 Trek 820 -=- '77 Schwinn Scrambler 36/36 -=-
Friends don't let friends use brifters.
09-08-05 | 05:40 PM
#28
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From: Canada
Bikes: 3 of them
you guys want a baited response?
commi? just community- I think it is cool to have a local race scene and a 'good' local trail system. many lbs support those. I suppose your feelings are quite opposite of mine.
A whiny customer-hating attitude? big words... the lbs's I know love to bike and love to share it with others, I have only met a few owners who are unreasonable. IMHO it is the participants in the races that whine more than the promoter/ supporter. I think it is great that someone would choose to support every biker in the community. That shows love man, not hate. Quit being a rockstar hater... join the world of love!
commi? just community- I think it is cool to have a local race scene and a 'good' local trail system. many lbs support those. I suppose your feelings are quite opposite of mine.
A whiny customer-hating attitude? big words... the lbs's I know love to bike and love to share it with others, I have only met a few owners who are unreasonable. IMHO it is the participants in the races that whine more than the promoter/ supporter. I think it is great that someone would choose to support every biker in the community. That shows love man, not hate. Quit being a rockstar hater... join the world of love!
09-08-05 | 06:54 PM
#29
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Originally Posted by cod3man
you guys want a baited response?
commi? just community- I think it is cool to have a local race scene and a 'good' local trail system. many lbs support those. I suppose your feelings are quite opposite of mine.
A whiny customer-hating attitude? big words... the lbs's I know love to bike and love to share it with others, I have only met a few owners who are unreasonable. IMHO it is the participants in the races that whine more than the promoter/ supporter. I think it is great that someone would choose to support every biker in the community. That shows love man, not hate. Quit being a rockstar hater... join the world of love!
commi? just community- I think it is cool to have a local race scene and a 'good' local trail system. many lbs support those. I suppose your feelings are quite opposite of mine.
A whiny customer-hating attitude? big words... the lbs's I know love to bike and love to share it with others, I have only met a few owners who are unreasonable. IMHO it is the participants in the races that whine more than the promoter/ supporter. I think it is great that someone would choose to support every biker in the community. That shows love man, not hate. Quit being a rockstar hater... join the world of love!
HATE! KILL LOVE jk 
Dude- my LBS is sweet and I will do what I can do support them. If you read all of the previous posts, you will see that no one is actually ripping on any LBS, just folks that misunderstood what was going on in this thread. LBS are great, everyone here that doesn't buy thier stuff from Xmart would agree.
09-08-05 | 08:23 PM
#31
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
fair enough... I should have been more clear as to what my question actually is. I've never doubted the benefits and rewards of supporting the LBS... thanks.
09-08-05 | 08:38 PM
#32
Originally Posted by Callaway
Dude- my LBS is sweet and I will do what I can do support them.
09-08-05 | 09:03 PM
#33
kipuka explorer
Joined: Apr 2004
Posts: 3,297
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From: Hilo Town, East Hawai'i
Bikes: 1994 Trek 820, 2004 Fuji Absolute, 2005 Jamis Nova, 1977 Schwinn Scrambler 36/36
Originally Posted by gastro
I still don't think you should have asked them to install those mail order brakes for free, though.
__________________
--
-=- '05 Jamis Nova -=- '04 Fuji Absolute -=- '94 Trek 820 -=- '77 Schwinn Scrambler 36/36 -=-
Friends don't let friends use brifters.
--
-=- '05 Jamis Nova -=- '04 Fuji Absolute -=- '94 Trek 820 -=- '77 Schwinn Scrambler 36/36 -=-
Friends don't let friends use brifters.
09-09-05 | 05:02 AM
#34
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Originally Posted by gastro
I still don't think you should have asked them to install those mail order brakes for free, though.
I didn't ask them to...
Originally Posted by Callaway
READ THE PREVIOUS FU@#ING POSTS!!!!!!!!! 
09-09-05 | 01:25 PM
#36
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Yeah, in reality I am pretty hard to offend, but on this forum I enjoy letting loose This topic is irresistable anyway...
This topic is irresistable anyway...
09-09-05 | 05:24 PM
#37
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From: Canada
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hey callaway-
so, do you have a new ride? which upgrades did you choose? come on man, don't leave us hanging.
I recently bought a stumpjumper as well. great ride man. I bought it at a good discount too.
-cheers
so, do you have a new ride? which upgrades did you choose? come on man, don't leave us hanging.
I recently bought a stumpjumper as well. great ride man. I bought it at a good discount too.
-cheers
09-09-05 | 06:27 PM
#38
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Originally Posted by cod3man
hey callaway-
so, do you have a new ride? which upgrades did you choose? come on man, don't leave us hanging.
I recently bought a stumpjumper as well. great ride man. I bought it at a good discount too.
-cheers
so, do you have a new ride? which upgrades did you choose? come on man, don't leave us hanging.
I recently bought a stumpjumper as well. great ride man. I bought it at a good discount too.
-cheers
I did ride around on the cannondale f600 a little, but I am pretty set on the stumpy. I'm pretty bummed, so back to the fridge for another beer
09-09-05 | 06:38 PM
#39
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From: South City, Ca
Geeze can't all the little boys and girls get along in this topic. I only have one comment to say.. Im very confused about all this. But lemme get this straight, the lbs is refusing service on the bike for free if you ask them to install brakes? I mean most lbs give free tune ups and free service on the bike if you buy it from them, do you still get that? If im right all your going to have to do is pay for the service on the installation of the brakes right?
09-09-05 | 06:49 PM
#40
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Nope, just a huge misunderstanding here on the forum. Th LBS is a pretty good one. I would say that it is just easier to forget and all move on with out lives 
09-09-05 | 06:49 PM
#41
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From: Canada
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I believe most lbs offer free service on original parts only. So lets say you buy a bike and upgrade the brakes. They may not offer the warranty or service on that item. Especially if you never bought the said item from them. To complicate matters- if you bought the brakes from them, got them to install it on your new bike you also purchased from them and it is all on the same bill - then they probably will offer service and warranty.
09-09-05 | 06:53 PM
#42
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Yeah, If I buy the brakes there, they will service and warranty them. But, I don't need disc-brakes where I am out in MN, I want them for when I go back to WY. So, I'll just buy the brakes later and install them myself. I will utilize the LBS services, and I like being involved, but I will most likely do most of my own servicing any way. The V-brakes are an upgrade to what I have now anyway. Plus, more money for other stuff
09-09-05 | 06:54 PM
#43
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From: Canada
Bikes: 3 of them
too bad about the raw deal. a 18' wouldn't work? longer stem maybe, a set back seat post? I does feel nice to get a deal on a bike.
I would hate to have to pay full price for a '06. If your friend has not ordered the '06 bikes yet, sometimes you can give them money upfront ( not all ) and then wait for the bike to arrive- month or a few. And then pay the rest with a slight discount. This makes it easy on their ordering.
good luck
I would hate to have to pay full price for a '06. If your friend has not ordered the '06 bikes yet, sometimes you can give them money upfront ( not all ) and then wait for the bike to arrive- month or a few. And then pay the rest with a slight discount. This makes it easy on their ordering.
good luck
09-09-05 | 06:56 PM
#44
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From: Canada
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I should also add, I have never used a warranty and I have used their service only once- maybe 7 years ago... and I have bought 3 bikes since then... I would do what you suggested- buy them later, and install them yourself.
09-10-05 | 12:01 PM
#45
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Great News! Dave O. found a stumpy for me in Madison, WI, which the guy in the store I went to yesterday could not see in his computer. Dave O should be calling me later this afternoon to talk details, but I think they'll just ship it over!
Last edited by Callaway; 09-10-05 at 07:14 PM.
09-11-05 | 07:01 AM
#46
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Originally Posted by Callaway
Sorry. I am a capitalist, I like quality products, and I am not gonna lie about where I bought any product. I am WORKING with my LBS figuring out what MY (the CUSTOMER'S) best option is to get what I want. I like good service and a place that will bargain and work with me, therefore I give them my business. Don't worry about etiquette, I am not proper, I am blunt so I have no reservation in telling you to get over it. By-the-way, I didn't expect anything:
"Dave O.-Sorry to keep emailing, but I am pretty excited about the Stumpjumper. I am still looking at pricing stuff and accessories. I really liked the shop there in Eden Prairie, but I haven't stopped at any of the other Erik's so I can't really compare. But I am thinking that Erik's is the best LBS around.
Anyway, I have attached a spreadsheet of what I want to buy and where I will probably buy it. The spreadsheet is in excel format so if you can't open it let me know and I will email you a pasted version. I know that your matching policy only applies to stores in the TC area but I found a sweet deal on the Stumpjumper that maybe you guys can match. Here is the link to the price I am coming up with:
https://kozy.com/site/itemdetails.cfm?ID=3687
See the spreadsheet for the prices on the rest of the accessories and then let me know what you can do and we can go from there-"
The Spreadsheet in question:
Item Purchase Price $ MSRP $ Purchase Location Notes
stumpjumper $979.99 $1,300 Erik's Bike Shop base model, add disc brakes
Avid BB7s $161.19 $220.00 Pricepoint.com buy in a advance and bring into Erik's
Helmet $29.99 $39.99 Erik's Bike Shop Specialized Air Force- buy Theresa a woman's version ($30)
Winter gloves $55 $55.00 Specialized BG Radiant glove
shoes/pedals $99.98 $230.00 Pricepoint.com Sette Epic Shoe w/Wellgo M3 pedals
Computer $69.99 $99.99 Erik's Bike Shop
Bar Ends $15.99 $15.99 Specialized Erik's charges $24.99??? Same product
Cage $16.99 $16.99 Erik's Bike Shop
Water bottle $3.99 $3.99 Erik's Bike Shop Erik's bottle
Total $1,433.11 $1,982
Theresa's helmet $30 $39.99
$1,463.11 $2,022
It might be tough to read (I just pasted it from excel), but the chart is not the point, the point is he inferred and I never asked or expected.
"Dave O.-Sorry to keep emailing, but I am pretty excited about the Stumpjumper. I am still looking at pricing stuff and accessories. I really liked the shop there in Eden Prairie, but I haven't stopped at any of the other Erik's so I can't really compare. But I am thinking that Erik's is the best LBS around.
Anyway, I have attached a spreadsheet of what I want to buy and where I will probably buy it. The spreadsheet is in excel format so if you can't open it let me know and I will email you a pasted version. I know that your matching policy only applies to stores in the TC area but I found a sweet deal on the Stumpjumper that maybe you guys can match. Here is the link to the price I am coming up with:
https://kozy.com/site/itemdetails.cfm?ID=3687
See the spreadsheet for the prices on the rest of the accessories and then let me know what you can do and we can go from there-"
The Spreadsheet in question:
Item Purchase Price $ MSRP $ Purchase Location Notes
stumpjumper $979.99 $1,300 Erik's Bike Shop base model, add disc brakes
Avid BB7s $161.19 $220.00 Pricepoint.com buy in a advance and bring into Erik's
Helmet $29.99 $39.99 Erik's Bike Shop Specialized Air Force- buy Theresa a woman's version ($30)
Winter gloves $55 $55.00 Specialized BG Radiant glove
shoes/pedals $99.98 $230.00 Pricepoint.com Sette Epic Shoe w/Wellgo M3 pedals
Computer $69.99 $99.99 Erik's Bike Shop
Bar Ends $15.99 $15.99 Specialized Erik's charges $24.99??? Same product
Cage $16.99 $16.99 Erik's Bike Shop
Water bottle $3.99 $3.99 Erik's Bike Shop Erik's bottle
Total $1,433.11 $1,982
Theresa's helmet $30 $39.99
$1,463.11 $2,022
It might be tough to read (I just pasted it from excel), but the chart is not the point, the point is he inferred and I never asked or expected.
09-11-05 | 07:12 AM
#47
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Originally Posted by Callaway
I guess you're somewhat more on track. A competitor offered a decent price on the bike, Dave O. (my LBS guy) said he'd match the offer and he is asking(/suggesting) me to updgrade items in my fairly extensive accessory list, a good $3-400 worth of stuff. They are a business (its not like I'm stealing it from a handicapped kid or something), they aren't gonna do business with me if they lose money, I don't want them to go broke, I LIKE THIS STORE. Does everyone here pay MSRP when buying cars?
There is a reason you dicker so hard with car dealers ... they're *******s.
Dealing with bike shop people, you'll find that they're mostly honest folk trying VERY HARD to make a living in a seasonal business. I think you are burning your bridges here buddy. The way things work in this biz is you're a good customer and then the LBS starts throwing stuff back your way. If you start throwing things in their face like this, and you'll ruin your good will. You may find your repairs will cost double what they might have otherwise.
You set the tone for the relationship when you started behaving like Wal-Mart with your spreadsheets. You're hitting your LBS in the pocket book, don't be surprised if they hit you back when you've broken a part and you desperately need to replace it for the afternoon trail ride.
09-11-05 | 07:18 AM
#48
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Originally Posted by Callaway
HAHA! Get lost commie- with analysis like that you'll be doing a lot of people a favor! Oh yeah, when you get there- be sure to pay msrp! I'm a pisces too, what else can you tell about me???
09-11-05 | 07:31 AM
#49
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From: FoCo, Colorado
Bikes: Ridley Helium, 83/84 Shogun 600, ~85 Peugeot (PGN 10?), Masi Vincere Premio, Miyata 600GT, Yeti 575
Just another update on the stumpjumper: Dave O is having the bike shipped to the branch nearest me so I should have it soon.
Even though it is difficult(he set himself up for some great responses), I am going to ignore willtsmith_nwi. I hope you're proud of me oldtaylorcraft
Even though it is difficult(he set himself up for some great responses), I am going to ignore willtsmith_nwi. I hope you're proud of me oldtaylorcraft
