Today the wife an I got caught in a sales thing for Nespresso - the americano coffee brewing machine. I had a LONG list of questions, including - is it made in China, are the cups recyclable, do you sell decaf, is the decaf any good, is your decaf made with the swiss water process, etc. The sales lady hit each question perfectly and the only reason we didn't walk out with a unit right there on the spot was because my wife and I could not agree on the colour. Will definitely be back for one.