Hi, My name is Joshua, I am the person mentioned about about warranty issues. We have had one to date and that was replacing derailluer hangers which we are doing as we speak.

We are very fast at replying to emails and resolving those issues. Since we know who all our customers are, it gives us more knowledge of where they are and how we can help them.

To address the issue of Willams and Culprit. Culprit is made by Trigon factory and so is the Willams frame. However, you will find for 2015, we have updated the frame mold, changed our cable routing, have a new seat stay to fit up to 160 mm rotors and more compliance and we also own the patent on the fork that allows the 2 in 1 design.

https://www.google.com/patents/USD67...ed=0CBwQ6AEwAA

Our bike is the best priced paint to order bikes on the market and all our carbon is top notch. Every review to date has been positive, there has not been one bad article or post on us yet. We are still young and growing and with time increases brand awareness and exposure. I hope you would consider buying one of our 2015 bikes. The new Croz blade has more colour options than before and looks amazing.

Culprit Croz Blade

Joshua