Originally Posted by
Sherblock
So the Trek 660 I bought actually has a decent amount of paint touch up on it, which is for some reason becoming super apparent. When it came the lugs, especially the rear ones, were beautiful. Now, you can tell someone just painted over the chips.
Same with the downtube. A chip was painted over, and now the chip came off, leaving exposed metal.
None of this was mentioned in the eBay listing. Should I ask for a partial refund, and if so, how much would be reasonable?
This wasn't mentioned in the listing. He even said "The lug lines are clean with zero rust." Here's a pic of part of the rear-cluster.
At least get your shipping cost back if you had to pay for it. Standard practice.
Otherwise settle for a percentage refund. This doesn't seem too bad of a scenario.
If things get ugly you can always open up something in the resolution center, refuse to ship it back on your dime because this is the seller dropping the ball by deliberately misrepresenting the item they're selling, wait it out and ultimately ebay would step in and decide in your favor and you get it for free.
Learned this the heartbreaking way when I was shipped a very rare and as you can imagine, very expensive after a bidding war, piece of audio gear by a complete buffoon who packed it in just 1 layer of cardboard and nothing else; flip side is now I have a rare non-working carcass of a tube receiver.