root, I know what you mean. However, they have changed "no problem" to "not a problem". Elton John once said that "sorry" is the hardest word. Billy Joel once suggested that "honesty" is the loneliest word. I think "I don't know" is the hardest to spit out. If a mechanic doesn't know how to do something, then I wish he would not feel compelled to make up stories and
excuses. Just say, "I don't have any experience with these." But then again, how did he get his job? Who was over-looked when this guy was hired? It really makes me angry, because to tell the truth, I'd like a shot at his job. I may not know everything, but MY MIND IS IN A POSITION OF LEARNING.

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