Originally Posted by WalksOn2Wheels

So in the adult world: I tried to sign up to view my 401K stuff online. It says my address is not on file, so I need to call 1-800-blah-blah in order to complete my registration. So I call them, go through 4 or 5 automated system menus, get a live person, answer 4 security questions, and then they tell me, "So you can't register online because we don't have your mailing address on file." I know this because it said so on the website and it was the first thing I said to the live person. "So you'll need to contact your plan administrator in order for them to add that information, then you can complete your registration on the website." Silence.... "Well, ok, I guess I'll call them and figure it out." "Great, thanks for calling and have a great day!"

WTF