Originally Posted by
Squeezebox
So please tell me why Surly has a 3 yr frame warranty. And Trek and Co-Motion have life-time warranties. Co-Motion said in the last 9 yrs there have been 2-3 frame repairs. One was dropped 200+ ft off a bridge. Fixed no questions asked.
Where's Surly on this???
Originally Posted by
Squeezebox
You can drop a Co-Motion 200 feet of a bridge and it's still covered. But bolt a kickstand on a Surly and they void the warranty. ?? Where's that.????
Co-Motion has had 3 frame repairs in 9 yrs. Surly?? Maybe I'll guess not much more?
But it shows a really, really bad attitude on Surly's part.
Originally Posted by
indyfabz
I am pretty sure you need to ask Surly why it offers the warranty it does. Report your findings if you do.
+1
A free 2 minute telephone call could have resolved the OP's questions regarding warranty (but then getting a simple answer is not really why OP starts all his contentious, provocative threads).
Phone:
877.743.3191
http://surlybikes.com/contact
Unlike Trek and CoMo, Surly sells most of it's products as framesets, which are then built into bicycles largely by amateurs with little or no prior bicycle building experience. Some of these customers undoubtedly damage or ruin framesets/forks in the process and then possibly attempt to fix their error with a "warranty" claim.
http://surlybikes.com//uploads/downl...e_Warranty.pdf
http://www.trekbikes.com/trek_bikes_warranty/
http://co-motion.com/faq/faq_entry/w...ycles-warranty
Contrary to the OP's contention that Trek and Co-Mo have unlimited lifetime warranties that even cover jackassery (dropping your bike off a bridge), the warranties in fact are limited in general to defects in material and manufacturing. If you read links above you'll see all three bike manufacturers' warranties are very much alike with similar wording. None suggest damage from a 200 foot drop are covered "no questions asked", and no reasonable person would believe such a circumstance is warrantied.
Most people buy bikes based on their needs and budget and the bike's capabilities - not the bike's warranty terms. I think this thread is yet another troll by the OP and simply a half-cocked attempt to disparage a manufacturer and product which he imagines to be inferior, or perhaps to reinforce his decision to buy something different.
I bet the OP hasn't ridden that fancy bike of his even 100 miles yet, after several weeks of ownership. That 920 is probably just a garage queen by now.