This thread needs resurrecting. Jenson SUCKS!
I've fallen for their good prices in the past, (Dura Ace C24's that took over a month to ship, before I finally cancelled the order) but my recent experience has only reinforced the profundity of their suckitude.
I ordered two bottom brackets immediately after May 1 payday; only recently did they ship it.
Every time I called: "Oh, we just got a large order in, your bottom brackets are definitely in there. They're shipping today... tomorrow at the latest."
Two weeks later. "Uhh, you spoke to Scott? We don't have any Scott here."
Two weeks later. The charge for both shipments comes out of my account, so I assume the bottom brackets have finally shipped.
Two weeks later. Still no bottom brackets.
Seriously, double-F-word Jenson. These are only two of my very negative experiences with this garbage company. Garbage!