... so ... Amazon is not an Authorized Vendor? wtf?

having an issue with my sportcam. wrote to the manufacturer support dept about a spare part or service. this is what they told me :-(

Hello (xxxx)!

Thank you for that (proof of purchase). Regrettably we are unable to process an exchange/repair for the stripped female thread mount as this unit was not purchased from an Authorized Vendor. Unfortunately the Threaded Female Insert is not replaceable on this unit. My apologies for the circumstance as we are unable to assist you with this issue.

Best Regards,
(xxxxxxx)
Polaroid Authorized Service Provider

btw I see 4 little screws on the bottom of the thing, I'll bet if I'm clever I can get in there and maybe macgyver something

why does everything have to be so dam disposable now-a-days?