Originally Posted by
cny-bikeman
Believe what you choose, but the factory "adjustment" is often extremely tight, rather than just not having play. I have seen hubs/cones damaged because they were never adjusted when first assembled.
In my experience, Shimano tends to tighten a bit too much and it, as well as many other producers, tend to grease a bit too little.
Hub overhaul, the OCD way:
Bicycle hub overhaul - Cycle Gremlin