Leukybear 

From an industry standpoint, REI loves punishing vendors with fines/ fees when they slip up.

Something as trivial as a box missing its outer indicating label, despite an including packing slip within, will cause a manual receipt/ check-in penalty in the hundred's of dollars.

Also, any retail fixtures in store that are not standard REI, the vendor pays rent on. As well as cooperative fees, for when the REI website features/ recommends merchandise of a company.

Oh and the staff there do not "tidy" up private fixtures, the vendor has to hire a company or have themselves do it.

Those 25% off members coupons and year-end dividends have to come from somewhere!