Unfortunately, my warranty has long passed and who knows if the new BJ with new owners will ever open again or offer any help and I'll be picking up the cost of shipping to England both ways. I'm having a hard time even locating a place to do the repair within 100 miles as there is only one specialist near me that I've used for several other minor frame alignment corrections with mixed results. I'm surprised that the area from San Diego to L.A, with a gazillion cyclists doesn't have more shops showing up in my searches. Still looking around at other shops around the country that I can at least ship to but the costs of shipping would make the repair $$$$.