Originally Posted by FrozenBiker

They had the Edge 840 in stock, so I ordered one using Rainmakers coupon. After two days of FedEx screwing ups, Mathew at TPC was able to change it to a "hold for pickup". With the box now in hand, I saw that it was already opened. The plastic charging door was also sketchy, and looked as though it would pop open on the first bump. I did not bother to plug it in or turn it on as this was unacceptable.

The RMA and refund were painless, yet no apology or otherwise accepting responsibility for this. Nothing.

Wouldn't you also expect something there?