I just bought an an H9 chest strap heart rate monitor. I had a question so I went to their site. I went to the contact page, but I ran into a dead end. Even though the device isn't a watch, that's where I kept ending up. The final frustration was at the "contact customer care" screen. It stops at a few watch questions.

And then there is the Polar Flow app. It requires a 15-character password! Are you kidding me? My bank accounts are half that! And what personal information there in a fitness app?

I am sending it back.