Polar is awful
08-07-25 | 03:43 PM
#1
Thread Starter
Newbie
Joined: May 2018
Posts: 68
Likes: 9
Polar is awful
I just bought an an H9 chest strap heart rate monitor. I had a question so I went to their site. I went to the contact page, but I ran into a dead end. Even though the device isn't a watch, that's where I kept ending up. The final frustration was at the "contact customer care" screen. It stops at a few watch questions.
And then there is the Polar Flow app. It requires a 15-character password! Are you kidding me? My bank accounts are half that! And what personal information there in a fitness app?
I am sending it back.
And then there is the Polar Flow app. It requires a 15-character password! Are you kidding me? My bank accounts are half that! And what personal information there in a fitness app?
I am sending it back.
09-05-25 | 05:03 PM
#2
Member
Joined: Jan 2024
Posts: 168
Likes: 212
From: Oak Harbor, WA
Bikes: Synapse 2 LE
I just bought an an H9 chest strap heart rate monitor. I had a question so I went to their site. I went to the contact page, but I ran into a dead end. Even though the device isn't a watch, that's where I kept ending up. The final frustration was at the "contact customer care" screen. It stops at a few watch questions.
And then there is the Polar Flow app. It requires a 15-character password! Are you kidding me? My bank accounts are half that! And what personal information there in a fitness app?
I am sending it back.
And then there is the Polar Flow app. It requires a 15-character password! Are you kidding me? My bank accounts are half that! And what personal information there in a fitness app?
I am sending it back.
__________________
Randy Wall, Synapse 2 LE
Randy Wall, Synapse 2 LE
09-05-25 | 09:55 PM
#3
Senior Member
Joined: Mar 2010
Posts: 2,614
Likes: 2,198
09-07-25 | 06:54 PM
#4
Thread Starter
Newbie
Joined: May 2018
Posts: 68
Likes: 9
Yes, but I would be spared the life-wrecking reality of having someone know how many miles I rode my bike last week and at what average speed if I signed up with Polar and memorized a 15-character password!
10-18-25 | 07:38 AM
#5
Senior Member
Joined: Jul 2006
Posts: 5,720
Likes: 100
From: Katy Texas
Bikes: Specialized Roubaix
I bought the same strap as you and I didn’t know what was going on with the battery so I wrote to them and didn’t get any reply. Yes they have no support at all. When I’m ready for a new one I’ll go back to Garmin
__________________
George
George
10-25-25 | 09:33 AM
#6
Senior Member
Joined: Jul 2009
Posts: 8,113
Likes: 11,051
Bikes: Colnago, Van Dessel, Factor, Cervelo, Ritchey
Normally I get a big consulting fee for this, but I'll give you a password for free: MyPolarPassword
11-03-25 | 10:23 PM
#8
Senior Member
Joined: Jan 2006
Posts: 3,655
Likes: 1,677
11-04-25 | 07:28 AM
#9
Senior Member
Joined: Oct 2008
Posts: 3,031
Likes: 792
From: in a house
Bikes: Specialized Aethos, Specialized Diverge Comp E5 and 2025 Spesh Tarmac SL8 Expert
LOL wonder what question he is asking
I've used Polar for decades...one of the first 'wired' heart rate monitors in the late '80's or early '90's...it worked then and it does now. I use a H10 and also have a H9, they work flawlessly. I change the battery annually.
I've tried Garmin and Wahoo and they work but sometimes not so well.
My Garmin Edge sends me a warning when the battery in my H9/10 battery runs low.
I've used Polar for decades...one of the first 'wired' heart rate monitors in the late '80's or early '90's...it worked then and it does now. I use a H10 and also have a H9, they work flawlessly. I change the battery annually.
I've tried Garmin and Wahoo and they work but sometimes not so well.
My Garmin Edge sends me a warning when the battery in my H9/10 battery runs low.
