Originally Posted by
hidetaka
Way to dig your heels in. '[..] They are taking a lot of time to design products that will last and do more quality control. When you try to save money going elsewhere you pay for it just after purchase sometimes quite heavily.' - how much QC time did they spend on this, and if it was more than zero how did they miss massive voids? You're always going 'you get what you pay for' but when someone drops a grand and gets a faulty, dangerous POS you're still sticking for CC...
Would your first post be different if OP stated it was CC in the original post? Would you still 'caveat emptor' on the cheap stuff and extol the value of going for established, more expensive brands?
Ahhh was wondering when you would stick up for junk and bad posts. Caveat Emptor still applies sorry to burst your little bubble but it will always apply. Considering CC is asking for the fork back and has replaced it they have done pretty well, if you bothered to read the post I went into all of that.
My tune doesn't change the text would have if the OP had been truthful from the beginning and I would have wondered what CC had said and if they said anything but what the OP claimed I would have been surprised considering at least 6 or 7 of my bikes have CC headsets two have eeBrakes one has their cross levers and also have an eeSlik post so I like their products and haven't had issues and I cannot recall a time of having to do a warranty with them.
In the end my original post about quality and support was correct, go figure. Yes they had an issue as any company does considering it is run by imperfect humans but it is how they handle it afterwards which according to the OP handled it like professionals who make quality products.