Originally Posted by veganbikes

So essentially you lied to people to expose nothing? Cool. Products of all kinds have warranty issues but the difference between them is the support afterwards. According to you Cane Creek wanted their fork back to see what was going wrong so they could solve it, the Chinese company said "keep the fork" meaning we don't care, we aren't going to solve the problems hope the new one is fine but if not our factory will just pump out just enough that hopefully one will be OK.

Having done as much warranty work as I have I see the differences between quality and not. The good ones wanted their stuff back to figure out the issues and solve it for next time, the cheap stuff usually was a toss and we will just send new ones because of course sending it back and having someone actually look at it and solve what happened and pay for R+D to not have that problem for the future.

Everyone has problems, humans are imperfect and humans are behind everything being made in the world however the good humans know that yes they can make mistakes and would rather solve them than just replace parts over and over. Also generally a company like Cane Creek has a lot fewer problems, yes they had a problem here but that is probably not a common one.

I know there are a lot of CC fakes as well, how do I know I have seen them and talked to them about it. The eeBrakes are commonly faked by Alibaba and his 40 thieves and I can imagine other things from them being faked as well so it is also possible you didn't buy from an authorized dealer given your history.