I hear you. Being lied to after a screw up is 10x worse than the initial screw up. I mean, things happen right? ***** gets screwed up sometimes. But getting lied is unacceptable

Speedgoat did that to me two years ago and I haven't been back since. I always window shop there but never buy there anymore. In hindsight, I should thank them because now I have a real solid relationship with my LBS and get prices there that any online retailer could not come close to matching.