Originally Posted by shants
i'm fairly confused -- it's possible that i'm missing something here -- but it would seem to me that the shop from which you purchased the frame sold you a defective product. given this fact, they should either refund you the money for the frame or remedy the situation without any additional cost to you. it seems pretty ****ing dicey to be told to deal with it yourself. **** that.
I agree.
But, as it stands now, that company want's me to pay for shipping back to NY which is maybe $30 - 40. And if that's the case, I assume that they would expect me to pay to get it back from them.
I'm getting the impression that there won't be an easy solution to this.
Again, it would be sooo cool to walk in to a Bianchi dealer and get them to warranty a Bianchi product.