Update: just got off the phone with the nice customer service girl who informed me that my order shipped via US mail on July 5th. So I ordered online on the 1st and it shipped the 5th. Not bad considering the holiday. She also told me that the order confirmation email is automated and does not always work...so maybe if I'm lucky my package will be waiting for me when I get home this afternoon. Canton, OH is not that far from Lexington, KY...