my friend says he's having the same luck. you can call both numbers, they're both tony. I'm not positive but it seems he's the only one who answers. I think one is his cell and the other is a land line. I'm sure he's extremely busy right now since it's summer and everybody and their mom seems to want a bike. chill out, be patient, try e-mailing (although he never answered any of mine), but I'm sure he's just way overloaded, so he's trying to finish the orders he has before he takes more.