I bought a stem from them. I had bought this same stem in a 120 mm length for $22 elsewhere. I needed one in the 100 mm size. It was just what I was looking for since I wanted a particular drop.

They showed that they were the only place I could find with this size in stock. It was $49. I ordered it.

It came in two days later - the incorrect part - it was the OVERSIZE handlebar stem with the same name on it with XL added to the part number and it had a different drop besides.

I emailed them several times and no reply whatsoever. I couldn't call them during business hours for various reasons but they took orders fast enough so it's plain that they're receiving the email and simply don't want to reply.

They also have a seriously bad return policy - no returns except for shop credit!

I suggest you NEVER do any business with these people under any circumstances. Plainly they never had the part to begin with and took my money on false pretenses. Then they won't even answer emails.

This is the FIRST time in 12 years of ordering things on line that I've had anything other than the mildest trouble with the vendor.