Originally Posted by michaeljmeagher
Though they have no evidence whatsoever, they blamed the bicycle manufacturer (Wilier) for manufacturing a bicycle with a cracked frame, they blamed the airline (though there was no evidence of harm during transport), they blamed me for packing it incorrectly (even though I have witnesses who saw me follow the packing instructions step by step), they even blamed the bike shop who inspected the frame and told me that the frame was cracked. They refuse to acknowledge the simple truth that the bike case did not protect my bike from harm during normal transport.
Presumably the bike was damaged in the case, during transport? How can you say that it wasn't the airline? Or are you saying that you loaded the bike into the case, took it straight out, and it was cracked?
You've never bothered to post on bikeforums before, and you have created an account purely to drum up sentiment against a manufacturer. Surely you realise that your motives are automatically suspect?