Originally Posted by San Rensho
So let me play the lawyer that I am and ask you to answer two interrogatories.
1. Was there any damage to the case and if so where and how much?
2. What type of frame and where was it cracked.
i want to know the answers. cripes, a hardshell case offers more protection than the cardboard boxes that all manufacturers ship their bikes in and in the last year, i've seen one bike that was damaged in shipping from the manufacturer. and i've seen several others that were packed so poorly that they should've been destroyed, but miraculously were totally fine. my guess is, the crack was there before you packed it and you just never noticed it.