Learn to build your own or be extremely cautious in selecting a wheel builder.
I will avoid any/all future transaction/interaction with www.Superspokes.com
I ordered a Ultegra-Velocity Fusion-DT Swiss wheelset in early December. I was told that it would "take a couple of days to get the Ultegra hubs so I would not receive my new wheels in time for Christmas" but I was assured delivery during the week after Christmas. It has been over a month since my credit card was charged and still no wheels and no completion/ship date. They will not/do not return phone calls. They will NOT provide urgently requested build status and completionship dates via email.
I do not expect to receive the new wheels at all.
I normally build my own wheels (with great satisfaction/results) but I was/am recovering from triple bypass surgery and multiple post (bypass) surgery infection surgeries.
Please provide opinions and suggestion for selecting a wheel builder.