I couldn't believe the cavalier attitude of these aholes. I have ordered hundreds of dollars of stuff from them, and suddenly I had a non existent account when I went to order on the net. I called customer service, and they claimed that I had never been a customer. I told them that I had not only been a long term customer, but that I had ordered through my account as recently as a couple of months ago. They said they would look into it and get back to me. This was two years ago - I have never heard from them, and they have never heard from me again. They had an item that I could find no where else, and it was on sale. I still refused to order in that the only way we can defeat these derelicts is voting with our dollars.