pricepoint isn't much better. I ordered a bike rack from them for my apt. it came resealed and the hangers were missing. I called them to let them know and the guy said he'd have to have a manager call me back. 4 days later he called. I had already ordered the hangers directly from the manufacturer (only $15) and I will never order from them again. Guess I'll h ave to keep an eye on Nashbar too. so far I've only ordered a couple things from them but I didn't have a problem.