Originally Posted by sukispop
So, in case this isolated incident may affect any of you, the manufacturer is Rans, and the model involved is the Fusion. If any of you have purchased a Rans Fusion semi-recumbent bike, you may want to have your LBS mechanic check your bottom bracket and the bottom bracket shell. If they have been installed backwards, then you should contact Rans.
Hi again!
I just wanted to be really clear on why I decided to mention that the manufacturer in question is Rans.
The
only reason why I've mentioned their name is because, just in case other folks here in the forums purchased(or know someone who has purchased) a Fusion recently, they should be made aware that this isolated problem exists, and that they should check or have checked their Fusion, to make sure that their bottom bracket and shell are installed correctly. If they have any concerns or issues, then they should contact Rans and the dealer they purchased the bike from.
Rans has earned a years long reputation for excellent customer service and support. They stand behind their products. While they may have commited a faux pas in suggesting the loctite solution, they never failed to remind me that the bike frame has a lifetime warranty, and that they will honor it to my satisfaction. I am a repeat customer of Rans(my first bent was a Wave), and I will gladly buy from them again in the future. The Fusion is a great bike, IMHO, and it's a true joy to ride. It's unfortunate that this defect exists, and that my bike is involved. But I consider it one of those unusual, once-in-a-lifetime incidents that can and does occur...and once my bike is fixed the right way, I'll be able to go back to focusing my attention on simply enjoying the heck out of it!
Thanks, once again, everyone, for all of your kind help, advice, and support! I hope that I may have the priviledge of returning the favor some day! Take care, and enjoy your ride!
