I have been a loyal Team member for a long time, but lately their service is in the toilet. My last two orders have been held up because their system changes my zipcode to my old address so it doesn't match the credit card, although the email confirmation of the order show the correct address. When an order is held up, they don't call you to let you know, they just let it sit there. One of the orders "is not in their system" accourding to customer service but I have the email confirmation with the order number and all the details. I have sent four emails to customer service with zero replies. I have left my phone number with their custormer service department for a supervisor to call me back which they never have. I sent one email to the web manger dept. to try and correct the zipcode proplem and they never responded.

I think I am done with Performance. Ya I liked their products and the two day delivery but they just don't know how to run an online business. I'd rather pay a little more to do business with professionals.