If they send you the certificates, can you use them for phone orders, or just at the store. I called yesterday to check on my points, & they said since the certificates had been sent, couldn't use them online. Never thought to ask about phone orders.

What really bites, is that I drove 4 hrs one way to buy the bike this past weekend, was going to place an order last night but didn't, now most of the points are gone because evidently their sending out the certificates.