not to worry no one here is singling out any one company for the problems. its china made ebikes that make it over the border with Questionable Quality. im sure veloteq is a good company and thay did there homework before selling them. quality being there main Concern. dont forget if you live in canada by law
you need to ride with the pedals on. without you will get pulled over riding a unplatted moped. and the fines are high.
cheers