I was in a LBS the other day, the first time I had been there. Looking at the tool racks and peg boards, I thought to myself that this store doesn't sell much in the way of tools.

The counter guy asked if he could help me. I told him i needed a spoke wrench.
He opened a cabinet to get a wrench, and inside this cabinet was just about every tool in the Park catalog. He just didn't have the stuff on display. Very strange, but then again nothing in a LBS says quality better than park tools.

Tom