Old 01-11-08 | 08:14 PM
  #18  
CentPARider
Back in the Saddle
 
Joined: Mar 2006
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Bikes: Carrera Podium, DB Sorrento

I ordered something on line via credit card domestically, and had the card shut down because of the way they completed the transaction. Apparently, the 3 digit code on the back was needed for the way they were submitting it, but their website did not have a field to enter it into.

They tried the transaction 3 times, and this caused my institution to shut down the card. I was doing this at work, and my wife called me like 3 minutes later stating that the credit union called to let us know there was activity on the card causing it to shut down.

I called the credit union back and had to go through the authentication process too to get it re-instated. I appreciate the speed and manner in which they handled the situation.
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